Privacy Policy for Nexus Cargo

Effective Date: 21-03-2026

Nexus Cargo ("we", "our", or "us") operates the Nexus Cargo mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

a. Information You Provide

Tracking numbers entered by you to track shipments.

b. Automatically Stored Data (On Device Only)

This data is stored locally on your device using secure storage and is not transmitted to our servers.

2. How We Use Your Information

We do not use your data for advertising, profiling, or selling to third parties.

3. Data Storage and Security

Your tracking history is stored locally on your device using secure storage mechanisms. We do not store personal user data on external servers. Network requests are made only to retrieve tracking information from our backend systems. We take reasonable measures to protect your data, but no system is completely secure.

4. Internet Usage

The App requires an internet connection to fetch real-time shipment tracking data from our servers. We do not monitor or log your browsing activity.

5. Third-Party Services

a. WhatsApp (External Support)

When you contact support via WhatsApp, you are redirected to WhatsApp. Your interaction is governed by WhatsApp’s privacy policy.

b. Network APIs

Tracking data is retrieved from Nexus Cargo backend services. We do not share your personal data with third parties.

6. Data Retention

Tracking history remains on your device until you manually delete it or uninstall the app. You have full control over your stored data.

7. User Control

You can remove individual tracking history items or clear all tracking history from within the app. No account or login is required, so no personal identity is stored.

8. Children’s Privacy

This app is not directed toward children under 13. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the App.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Nexus Cargo Support
Phone: 0141 471 7979
Address: 150 Albert Drive, Glasgow, G41 2NG, Scotland, UK

11. Consent

By using the Nexus Cargo App, you agree to this Privacy Policy.